Everything you need
to know before you arrive.
We believe transparency makes for a better stay. Read through our policies at your leisure — and reach out if anything needs clarifying.
Check-In & Check-Out
Cancellation Policy
more than 5 days before
within 5 days, until 1 day before
from 1 day before check-in
Date changes are free until 5 days before check-in, subject to availability and any rate difference — closer to arrival, a change is treated as a cancellation and rebooking. Early departures after check-in are non-refundable for the unused nights. Refunds are processed within 5–7 business days to the original payment method; the refundable security deposit is returned in full on cancellation. For bookings made through third-party platforms, the cancellation policy applied at booking will govern.
Security Deposit
A refundable security deposit is collected at the time of booking confirmation. This safeguards the residence — its curated décor, bespoke furnishings, and carefully maintained assets.
The deposit is fully refunded after check-out, subject to the condition of the property. Any deductions — for damage, breakage, or unapproved late check-out — will be communicated transparently and prior to processing.
House Rules
Bridgerton is furnished with bespoke décor and thoughtfully curated pieces. We ask that guests treat each residence with the same care as a cherished home.
Only guests listed in the confirmed reservation may access the apartment — visitors are not permitted. Every guest counts toward the occupancy limit, regardless of age. Exceeding the guest limit may result in cancellation.
In accordance with Haryana and Maharashtra state regulations, every adult guest must present a valid government-issued photo ID at check-in (Aadhaar, Passport, Voter ID, or Driving Licence — PAN is not accepted; local IDs are welcome). The minimum check-in age is 18; guests under 18 stay only with a parent or guardian. Couples are welcome. Foreign nationals require a passport with a valid visa (Form C registration applies).
Bridgerton is strictly non-smoking inside the premises. A professional deep-cleaning fee will be charged if smoking is detected indoors.
Pets are not permitted at the residences. We keep every home allergen-free and impeccably maintained for the comfort of the next guest.
The residences are designed for personal stays — not large gatherings, events, or commercial shoots. Please be considerate of neighbours and building residents.
We ask that noise levels be kept considerate after 8:00 PM, out of respect for fellow guests and neighbours.
Common areas including lift lobbies, elevators, and hallways are under 24×7 CCTV surveillance for your safety. Please do not tamper with any security installations.
Please notify us immediately of any damage. Charges may apply based on the extent of repair or replacement required — this is why we take a security deposit.
Safety & Security
Your safety is non-negotiable. All Bridgerton properties are equipped with:
Questions about our policies?
We're happy to clarify anything before you book.